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Customer Feedback

Easy to do business with

“We started using the NLS for Microbial Source Tracking in 2007. The laboratory has always been very accommodating, helpful and knowledgeable. We have found them very easy to deal with.” Dr. David Mortimer, States Analysts’ Laboratory, Health & Social Services Department, Guernsey

Technically excellent

“The NLS has excellent technical experts, who all have individual talents and strengths. They stand out, and can deliver cutting-edge, innovative tools.” John Goddard, OHES Environmental Consultancy

Great service

“I can only be complimentary, the service provided since we first made first contact with NLS has been excellent. Speaking for myself and the company I only wish we had discovered them years earlier.” Martin Stephens, Environmental Engineer, Alcoa

“I found NLS people and the service to be excellent. I have been a very satisfied customer.” George H Eccles, Centurion Water Services

Offering solutions

“Use of the NLS POCIS sampler gave us the confidence that significant contamination episodes were not being missed between samples.” John Haley, Yorkshire Water

Experience and valuable advice

“I found the NLS to be very knowledgeable and approachable in what was a complex application. Their experience in the field proved invaluable and they were able to add value to the work by offering additional suggestions themselves which enabled a better solution to be arrived at. I would have no hesitation in working with the team at NLS again.” Jim Moriarty, Senior Inspector, Irish Environmental Protection Agency

Working in partnership

“There has been a long standing partnership between Agilent Technologies and the National Laboratory Service, fuelled by their undoubted expertise in the field of environmental analysis and the application of mass spectrometry to often very demanding analytical challenges. This collaboration catalyses innovation and ideas
from both sides, and we value it very highly.” Paul Stephens, Environmental Specialist, Agilent Technologies

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